Below are answers to some of the questions we are most frequently asked about our domestic cleaning service. If you have other questions which you would like answered please contact us.
We do not specify a specification for our services as most clients needs vary. We will tailor the service to meet the individual needs of the client within the time frame of the service. We will agree in a priority order what your cleaning priorities are, and we will do the rest.
After agreeing the service and the time with our office, the simply answer is nothing. Our staff will arrive at the time agreed and start on the cleaning.
If at all as our experience has shown that by both the client and our staff meeting each other they can discuss the service.
We supply all the necessary cleaning equipment and materials to complete the cleaning
Yes the staff are employed by ourselves, they are noy brought in from an agency to service your house.
Yes we keep you to an agreed slot with the same team. Sa barring holiday, and sickness you will always have at least one regular member of your team
No we do not require a contract signing. We have over 20 years experience of domestic cleaning and our business is built and has succeeded on our service.
As our service is tailored to meet your needs, then you can agree changes with our office at anytime.
In the event of an unfortunate accident, all breakages and replacement costs are covered under our commercial insurance policy.
For over 60% of our clients we hold their keys, which are in our office identified by our unique identification system.